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Ostrava’s Clarion, dominated by the queens and kings of ice, plays host to participants in the Europ

Ostrava has at least for short time become the capital city of European figure skating; the European Championship 2017 is taking place here from 25 to 29 January. The base for the athletes and realisation teams from more than thirty countries is the Clarion Congress Hotel Ostrava, which is benefiting from its proximity to the multifunctional Ostravar Arena, where the main programme of the four days of competition and the final exhibitions shall take place. The four-star hotel’s total capacity of 169 rooms has been reserved exclusively for the athletes. For instance, two-time world champion and four-time European champion, Javier Fernández of Spain, is preparing to defend his title here.

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Recently, there has been an increase in fraudulent messages posing as communication from the hotel or booking platforms. They may arrive by email, text message, WhatsApp or in a booking platform’s chat, and often contain a link to pay for or confirm a reservation.

If you receive a suspicious message concerning your reservation:

  • Do not reply, and do not click on any links or attachments.
  • Do not enter any personal, login or payment details.
  • Do not send copies of identity documents or security codes.
  • If you have already entered your details, contact your bank immediately, block your card and change your passwords.
     

If you are unsure whether a message is genuine, please contact us using the hotel’s official contact details on our website, not those provided in the message. We will be happy to verify it for you.

Thank you for staying vigilant.

Recently, there has been an increase in fraudulent messages posing as communication from the hotel or booking platforms. They may arrive by email, text message, WhatsApp or in a booking platform’s chat, and often contain a link to pay for or confirm a reservation.

If you receive a suspicious message concerning your reservation:

  • Do not reply, and do not click on any links or attachments.
  • Do not enter any personal, login or payment details.
  • Do not send copies of identity documents or security codes.
  • If you have already entered your details, contact your bank immediately, block your card and change your passwords.
     

If you are unsure whether a message is genuine, please contact us using the hotel’s official contact details on our website, not those provided in the message. We will be happy to verify it for you.

Thank you for staying vigilant.